Senior UX Copywriter (Contract)
Duration: Start ASAP until end of June initially with the view to extension.
We are looking for a UX writer to join an existing product team working with a large energy company in North America to design and build a digital product that will allow customers to manage their energy account online.
As the sole writer within the team, you would take a lead role in bringing a more customer friendly and empathetic tone-of-voice to the digital experience. Alongside this you will also be required to:
- Provide decision-making clarity to actionable text
- Create consistency rules for written language in digital
- Ensure that language is written in an accessible and inclusive manner
- Experience writing for North American audience in American English language.
- Experience working within a highly regulated industry such as utility.
- You have a core strength in leading copy within an end-to-end product design process.
- Ability to think critically whilst continuing to collaborate
- Proactive nature, strong attention to detail and high standards of grammar
- Experience in collaborating within multidisciplinary teams of designers, developers and product managers
- Deep empathy and an ability to think like a user
- Experienced at working within Agile/SCRUM/Kanban processes
- Tools agnostic mindset focused on outcomes not outputs
- You can think big whilst being detail oriented and delivery focused
- You are an excellent communicator, capable of inspiring colleagues and clients
- Provide timely feedback from your team to benefit project development and working culture and encourage the same in return
- Always eager to learn and to share knowledge
- Adaptable style. You know when to coach, direct and motivate.
- Strong knowledge of writing for SEO and accessibility standards
ustwo is committed to making a measurable positive impact on people’s everyday lives. We are an equal opportunity employer and value diversity at our company. We believe diverse teams help us make better products and we actively hire for cultural growth. We welcome people of all ages, stories and backgrounds.