Most and Least Satisfying Tire Retailers
Tire buyers in CR's exclusive survey rate 18 retail chains, as well as independent shops and car dealerships
You can buy car tires at a wide range of vendors, from big-box stores to web-based businesses. And while the tires themselves might be the same, a new survey from Consumer Reports shows that the tire-buying experience varies from retailer to retailer. That’s why you should think as much about where you buy your tires as you consider which tires to buy.
Consumer Reports surveyed members who bought tires in the preceding 12 months and asked them about their overall satisfaction and about their purchase experience. More than 5,000 members responded to the survey conducted in the fall of 2022.
Among name-brand retailers, Les Schwab Tire Centers, Kal Tire, Discount Tire, Tire Rack, and America’s Tire topped our ratings. As a broad category, our members rated independent retailers they bought tires from as even higher than these leading chains. Car dealerships as a group landed just behind the leaders, with a strong, above-average overall satisfaction.
See the complete tire retailer satisfaction scores, including ratings across nine purchase/installation factors.
