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    Best Homeowners Insurance Companies

    Our exclusive surveys will help you find coverage that's top-notch and well priced

    Illustration of a house in a bubble.
    The best homeowners insurance companies offer financial protection for weather events, break-ins, lawsuits, and other perils, plus a top-notch customer experience.
    Photo Illustration: Consumer Reports, Getty Images

    Choosing the right homeowners insurance company can be a daunting task. First, you’ll have to figure out how much coverage you need. To do that, you’ll need to calculate the cost to rebuild your home in the event of a disaster. Then it becomes a question of shopping around for quotes from reputable homeowners insurance companies to find one that offers the right coverage—at the right price—in your area. 

    To find the best homeowners insurance companies in America, Consumer Reports recently fielded exclusive surveys of tens of thousands of our members. 

    To be specific, 59,670 people told us about 65,000 experiences they’d had with their homeowners insurance carriers—including settlements of claims within the previous five years, prices paid for insurance premiums, policy reviews, and other key aspects of shopping for and owning this important coverage.

    It’s not enough to know how well a homeowners insurance carrier treats customers on the phone, or how easy the policy is to read—although those were among the attributes we considered. It’s after catastrophe strikes—a storm, a fire, a robbery, or even a liability lawsuit—that you truly find out whether you have a reliable ally, one that’s responsive during the claims settlement process and pays you fairly.

    Responses to our surveys inform our ratings of 24 homeowners insurance carriers, which is available to CR members. Our list includes well-known homeowners insurance companies like Allstate, Amica, Farmers, Nationwide, State Farm, Travelers, and USAA, as well as smaller insurance providers such as The Cincinnati Insurance Companies and NJM Insurance Group.

    More on Homeowners and Flood Insurance

    We’ve named three true winners in our homeowners insurance ratings, although only one carrier excelled in every aspect of our surveys. The other two insurers weren’t far behind, and like the highest-rated homeowners insurance company, they earned exemplary overall satisfaction scores.

    Notably, the members of this triumvirate are all “direct writers,” which means that their own employees, not independent agents, sell and service their policies, typically online. In theory, leaving out that middleman can save the insurer money—savings it can pass on to policyholders in the form of lower premiums. One of the top three is a mutual company, owned by its policyholders, and another operates in a mutual fashion; in flush years they may pay eligible homeowners policyholders a share of the surplus they’ve earned in the form of dividends. Each company in the top trio also has relatively stringent criteria for new customers, which means that not everyone qualifies for coverage.

    CR members can read on to see which companies top our homeowners insurance ratings. For more options, including many companies with commendable or satisfactory overall scores and more open eligibility requirements, check out our full homeowners insurance ratings.

    Become a member to read the full article and get access to digital ratings.

    We investigate, research, and test so you can choose with confidence.