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    Ford Escape SUVs and Super Duty Trucks Recalled to Fix Blank Screens

    There could be a problem with the digital instrument panel, which includes the speedometer and important warning lights

    2023 Ford Escape instrument panel
    The instrument panel of a 2023 Ford Escape
    Photo: Ford

    Ford is recalling over 38,000 vehicles, including Escape SUVs and Super Duty trucks equipped with a digital dashboard, because the instrument panel behind the steering wheel could go blank. All the recalled vehicles are from the 2023 model year.

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    If the display panel does not show vehicle speed or other important safety functions, it could increase the risk of a crash. In addition, a broken instrument panel display means that these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

    The problem is due to a faulty electrical connection. Ford dealerships will replace the faulty instrument panel, free of charge.

    There have been 84 warranty claims and no crashes or injuries related to this issue, according to documents Ford provided to the National Highway Traffic Safety Administration.

    Ford Escape Recall Details

    Vehicles Recalled
    • Ford Escape SUVs manufactured between Nov. 15, 2022, and June 16, 2023
    • Ford Super Duty F-250, F-350, F-450, and F-550 pickup trucks manufactured between Jan. 19 and May 31, 2023

    The problem: An improperly soldered joint means the digital display panels in these vehicles may go blank. In addition to increasing the risk of a crash, this puts the vehicles out of compliance with federal safety regulations.

    The fix: Ford and Lincoln dealerships will replace the faulty instrument panels, free of charge.

    How to contact the manufacturer: Owners may contact Ford at 866-436-7332. 

    NHTSA campaign number: 23V506. Ford’s own number for this recall is 23C25.

    Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

    If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

    Stay informed about recalls that might affect your vehicle using our Car Recall Tracker. Create a free account now to become a CR member.


    Keith Barry

    Keith Barry

    Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on Twitter @itskeithbarry.